Call Center Services
In any business “Customer is King” and no organization can approach this call center services which are customer oriented noncore and unproductive.
The delivery of incredible client care is a basic factor in the achievement of any association. Client administration that is effective, immediate, and going past desires will guarantee a fulfilled, glad, and faithful customer base, and will pull in positive referrals. Transnational BPO, a main Customer Care Call Center Outsourcing Services supplier with many years of experience, enables your business' client relationship the board endeavours through its proficient client services customized for your every need.
Transnational customercare is a one stop which fulfills every business requirement. Its services include tailor-made customer service, after-sales support, order processing services, and revenue management among others.
- Complaint Management
- Customer Loyalty Management
- Email Management
- Live Chat
- SMS/Text Support
After Sales Support
- Product/Service information
- Warranty- related queries
- Delivery/Service dispatch
- Order Management/Processing
- Billing Support
- Debt Collections
- Claims Processing Services
With our exhaustive inbound and outbound call center support, we meet all the above requirements of your customers and improve your brand value an incentive by executing your Customer Relationship Management system, by operating as a consistent augmentation of your business.
Why Outsource Inbound Call Center Outsourcing Services To Transnational?
Here are some legitimate reasons why you can rely on Transnational re-appropriating services for guaranteeing a consistent, effective, and beneficial inbound call focus services:
- Transnational has experience in giving high caliber inbound customercare services and client care backing to different business and companies.
- We have come across client administration experts with the imperative abilities and aptitude sharpens our inbound customer care services. They have extensive involvement in taking care of inbound client and service calls and providing contentment.
- The most recent information and voice correspondence frameworks are set up alongside a committed web network that encourages productive call gathering and answering.
- We guarantee ordinary preparing and advancement of inbound call focus staff to guarantee that they are constantly better than average, regarding relational abilities, industry learning and customer service.
- Customized inbound customercare service packages accessible according to your association's prerequisites. We offer diverse payment plans depending on your requirements.
- Constant 24 x7x 365 help accessible to every one of our customers; organizations can rest guaranteed that their clients would get prompt consideration consistently. This aide in improving client maintenance, commitment, and client loyalty.
- We hold fast to the most elevated gauges of value. Our Quality Assurance group screens all our inbound call center tasks and guarantees that all activities satisfy the business norm.
- We give upgraded market coverage, market testing services, web reporting facilities, remote call monitoring services etc.
- Our skillful services guarantee decrease in the call desertion rates and expanded consumer loyalty.
What Sets Us Apart
Services which Transnational BPO offer sets us apart from other business organizations.
- Pricing Structure
- Call Center Hiring
- Multi-channel Support
- Best-in-class Technology
- Call Center Infrastructure
- Call Center Security Process
- Quality Assurance and Monitoring
Contact us now to find out how Transnational BPO “Customer Care Services" can assist your business to accomplish process efficiencies and faster growth.